

Customer Experience Is Never Flawless
Just a few weeks ago, our client’s app, which I was doing customer support for, experienced bugs which caused tons of errors. The app was...
34


Right or Wrong You Can Always Do Better
Things can either go right or wrong. We can’t always get it right and the good news is, we can’t always get it wrong. In either scenario,...
22


You Have To Trust Your Team
You have to trust your team. That they’ll figure things out and solve problems. Even come up with better solutions than you. You have...
17


In Love and In Business Together: A Prelude
A lot of people told us to stay away from this course - of doing business together - as this can ruin our relationship. And by ruin they...
28


Just Questions
Ever since I started this one hell of a journey, I started to ask myself various questions and sometimes, I get the answers and that’s...
35


Until You Get It Right
If you’re still wondering how successful people came to be where they are now, it’s this: They were willing to be wrong until they...
30


If You’re Going To Tell A Story About Your Brand
A couple of years ago, Michee and I were checking out dog-friendly resorts. One of the so called dog friendly resorts has this as a...
25


Do You Remember to Celebrate?
How many of your milestones have you achieved? How did you celebrate achieving those? Most of the time, we can’t answer the second...
18


Who Are We For?
They’re not for us or we’re not for them. This is usually what I tell Michee when a call does not lead to a sign up. Some have found our...
18


No Need to Undermine to Make a Point
In all the calls that I’ve been on the past year, there’s still a lot that affects me. Rejection was one of them. Yes. You read that...
25