

The Unbelievable Disconnect between Founders and Customer Support
After several months of not caring about Customer Support, Maria is finally experiencing the backlash of not paying attention. The first...


No Need to Undermine to Make a Point
In all the calls that I’ve been on the past year, there’s still a lot that affects me. Rejection was one of them. Yes. You read that...


Have The Courtesy to Say “No”
If you’ve been in business for awhile and you’ve done the entire sales process by yourself, you’ve probably encountered people that were...


You Don’t Have to Believe Their Reason
Of course, we’ve gotten Nos. And the reasons behind each No vary. From “you’re too expensive” to “you’re just starting out” and a lot...