

What Makes a Great Customer Support
In our last dentist appointment, my session finished way earlier than Alla’s. While I was waiting, the receptionist, knowing that Alla...


Pedants and Perfection
It’s such a romantic idea to go out there, present your product or work, and make an impact in whatever way you can. But the thing is...


Tennis
If you play tennis, you’ll have a favorite hitting partner. I’d pick you if you give me difficult shots, make me run, force me to go to...


Have The Courtesy to Say “No”
If you’ve been in business for awhile and you’ve done the entire sales process by yourself, you’ve probably encountered people that were...


Patience
We usually run out of it. We want instant success, instant friends, instant money, and instant cup noodles. We made ourselves believe...