

How Do You Take Negative Reviews?
You’re bound to get bad reviews. Somewhere, someone out there does not like what you do or how you do things. The very same thing that...


A Better Use of Your Time
Whether you thought of an idea first or not, it doesn’t matter. There are billions of people in the world and if you still believe that...


5 Things to Do When Clearing The Air
At one point, you have experienced having a miscommunication with someone. It could be your boss, your employee, your client, your friend...


When Hiring Someone
When hiring, we look for traits that we have in all applicants. We want someone who looks like us and interviews well, remains calm...


For Impatient People
I am impatient. I want to see results right away. I get jittery when my business hits a plateau. I hate waiting when I meet people. I...


Fight or Flight
This is defined as the “physiological reaction that occurs in response to a perceived harmful event, attack, or threat to survival”. Let...


I’m Not a Fan of Meetings
… The unnecessary ones, that is. These meetings are: Notoriously long Have no clear agenda Have “discussions” that seriously, could have...


I Never Have a Back Up Plan
I never have plans to begin with. Which I’m not sure is a good thing or a bad thing. I feel like if I categorize something as a “back up...


No Time to Feel Sorry
Sam was very skilled in the kitchen. He grew up working in his dad’s diner after all. He can come up with wonderful recipes and even do...


Customer Experience Is Never Flawless
Just a few weeks ago, our client’s app, which I was doing customer support for, experienced bugs which caused tons of errors. The app was...


