Here’s the thing about customer support You’ll eventually come across a frustrated and angry customer. Even if you have not said...

Around mid December last year, Michee and I decided we wanted to help one more entrepreneur at the start of 2018. Michee challenged me...

How do you measure competence? Competence, (I looked it up) means the ability to do something successfully or efficiently. So let’s put...

The rules apply to you too. Or rather to you especially. You are not an exception just because you’re the founder of the company. This...

Start now. It does not matter that it’s just small. Everything starts small. And you just keep building on that making it big and bigger....

If you want to scale, you need to learn 2 things first. Systematize and Delegate Systematize. I hated that word. But trust me, having a...

It’s a new year! Time to have more time in your hands! How do you do that? Delegate more tasks to your VA. Here are 3 important tips when...

The New Year brings a feeling of a fresh start, of hope, of changing for the better, of making plans to make things bigger, of everything...

As the year ends … What do you think about? Do you look back at how great (or bad) the year was? Do you wish you could’ve have done some...

We can’t deny that in the past decade or so, there had been (or there IS an ongoing) a shift in the way we work. We no longer just look...